Contact us
The ROVLEX team is ready to help: reach us by email or messenger. Response time — within 1 business day, critical issues — within 2 hours.
Technical support
Questions about the service, errors, connecting notification channels.
support@rovlex.comResponse time: within 1 business day. Critical incidents — within 2 hours.
WhatsApp → Telegram →Payments and refunds
Questions about invoices, receipts and refund requests.
support@rovlex.comPlease include your order number in the subject line. More details: refund policy.
Legal and partnership enquiries
Contracts, documents, company details, partnership programmes.
support@rovlex.comPlease use the subject line "Contract" or "Partnership".
Working hours
The service operates 24/7. Support is available on weekdays, 09:00–21:00 Moscow time.
Requests submitted on weekends and public holidays are processed on the next business day.
Corporate enquiry
For networks and franchises — leave your contact details and we'll prepare a quote and get back to you.